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Frequently asked questions

What is the return policy?

Return window:
You have 30 days from the date you receive your order to request a return.

Condition:
Items must be unused, in their original condition, and returned in the original packaging with all accessories, tags, and included materials.

Easy returns:
Our support team will guide you through the return process to make it as smooth as possible.

Territorial scope:
This return and refund policy applies to purchases made within the United States.

When will I get my order?

Order cutoff time: 5:00 PM Eastern Time (ET).
Orders placed after this time will be processed the next business day.

Order handling time: 1 to 3 business days (Monday to Friday).
Once your order is processed, it is prepared and handed off to the carrier for shipment.

Transit time: 5 to 12 business days (Monday to Friday).

Estimated delivery time: 6 to 15 business days.

Delivery times may vary slightly depending on your location and carrier delays.

How much does shipping cost?

Shipping is 100% FREE on all orders.

There are no hidden fees and no minimum purchase required.